Orb Pricing in 2026: Plans, Costs & What You Get

Orb pricing is fully custom across Core, Advanced, and Enterprise, with no public starting price listed.

I found that frustrating at first, but the pricing page does reveal what actually drives the quote, including billing volume, event volume, and the features you need.

I went through the plan breakdown and FAQ to pull out what each tier includes, where the differences matter, and what to expect before you talk to sales.

Orb pricing plans: At a glance

Disclaimer: Prices are subject to change without notice. Always check the Orb pricing page for current details.

Orb pricing plans breakdown

Orb keeps pricing custom across all three plans, but the tiers are easier to understand once you look at what changes technically as your billing stack gets more demanding.

Core: Custom pricing

Core gives you the billing engine itself. You get real-time event ingestion through the API or S3, custom SQL metrics, usage and cost alerts, hybrid pricing, plan migrations, native invoicing, and tax integrations.

For engineering teams, the interesting part is the ingestion and metric layer. Orb says its infrastructure has been stress-tested at 250,000+ events per second, and you can define billable metrics directly in SQL without rebuilding the event pipeline every time pricing changes.

Best for: Product and engineering teams launching usage-based or hybrid billing without needing CRM, ERP, or warehouse sync yet.

What you get:

• High-volume event ingestion through API and S3
• SQL-based billable metrics for custom usage definitions
• Real-time webhooks for usage and cost thresholds
• Usage, fixed-fee, and seat-based pricing in the same plan
• Bulk plan migrations for large customer bases
• Orb Invoicing
• Finance integrations with tools like QuickBooks, Bill.com, and Stripe
• Tax integrations including Avalara, Anrok, Numeral, Sphere, Stripe Tax, and TaxJar

Pros: You get the core metering, rating, invoicing, and tax plumbing in one place, with enough flexibility to change pricing without rewriting product logic.

Cons: No native Salesforce, NetSuite, or data warehouse sync, and support stays at Orb’s Core tier.

I’d start here if the hard engineering problem is getting usage events into a reliable billing system and keeping pricing logic out of application code.

Advanced: Custom pricing

Advanced adds the systems around billing. The core metering and pricing engine stays the same, but Orb adds CRM, ERP, warehouse sync, customer hierarchies, and stronger support.

This is the tier that starts making sense when billing stops being isolated inside engineering. If Salesforce closes the deal, NetSuite needs the invoice, and finance wants the usage data in Snowflake, those handoffs become part of the architecture.

Best for: Companies with established sales and finance systems, complex account structures, or enterprise contracts that create work across several internal tools.

What you get beyond Core:

• Data warehouse sync with Snowflake, Redshift, and other destinations
• Salesforce integration for provisioning billing from closed opportunities
• NetSuite integration for invoice and revenue data
• Customer hierarchies for parent-child billing structures
• Premium support

Pros: The biggest win is removing custom glue code between billing, CRM, ERP, and warehouse systems. Customer hierarchies are also useful once one enterprise account contains several billable entities.

Cons: Pricing remains custom, and Advanced adds a platform fee on top of the billings-and-events model, which makes the actual cost difficult to estimate before talking to sales.

I’d look here once engineers are spending more time maintaining Salesforce, NetSuite, and warehouse sync than they are working on the actual billing model.

Enterprise: Custom pricing

Enterprise is aimed at workloads where billing infrastructure has contractual reliability requirements. It includes everything in Advanced, then adds dedicated support, SLAs, and hosted rollups designed for very large event volumes.

The key difference is less about another pricing feature and more about how much certainty you need from the billing layer.

Best for: High-volume products processing very large event streams that need contractual commitments around uptime, accuracy, and support.

What you get beyond Advanced:

• Contractual SLAs covering accuracy, uptime, and support
• Dedicated support
• Hosted rollups designed for billions of daily events
• The full Advanced billing, integration, and hierarchy stack

Pros: Reliability commitments become explicit in the contract, and Orb provides more direct support for unusually large billing workloads.

Cons: This is the least transparent tier on price. There is no self-serve number to work from, and the final cost depends heavily on event volume, billings, requirements, and the deal you negotiate.

I’d only jump to Enterprise when the billing layer has become critical enough that support response, throughput, and contractual guarantees belong in the architecture discussion, not only the procurement one.

Which Orb plan should you choose?

Company size won’t tell you much here. The better signal is how many billing problems have spilled into the rest of your stack.

Go with Core if you need:

• Metering and rating for usage-based or hybrid pricing
• Native invoicing and tax integrations
• A cleaner place to manage billing rules than application code

I’d start here if engineering still owns a fairly contained billing setup.

Move to Advanced when you need:

• Salesforce and NetSuite integrations
• Warehouse sync
• Parent-child billing structures
• Less custom code connecting finance, sales, and product systems

Advanced starts making sense once billing starts creating work across several internal systems.

Move to Enterprise when you need:

• Contractual uptime and accuracy commitments
• Dedicated support
• Infrastructure built for very high event volumes

At that point, the decision is about risk as much as feature coverage.

Is Orb worth the cost?

Orb is easiest to justify when your current billing setup has started accumulating custom code.

Orb prices around invoice volume and ingested events, with platform fees added on Advanced and Enterprise.

The downside is visibility. Orb doesn’t publish a starting figure, calculator, or example range, which leaves you with very little to model before the sales call.

Orb is a stronger choice if you:

• Need high-volume usage ingestion and flexible rating.
• Run hybrid pricing across usage, seats, and fixed charges.
• Want invoicing and tax integrations connected to the same billing layer.
• Need Salesforce, NetSuite, warehouse sync, or account hierarchies.

It’s probably a weaker fit if you:

• Need transparent pricing early in procurement.
• Have a lean billing setup with straightforward usage rules.
• Would use only a small part of the platform.

The question I’d ask is, how much billing infrastructure are your engineers already maintaining themselves? The more that answer grows, the easier Orb is to justify.

Orb alternatives & pricing comparison

If Orb’s custom pricing makes it hard to benchmark, Chargebee and m3ter both publish entry pricing you can compare against.

Disclaimer: Pricing can change. Check each vendor’s official pricing page for the latest rates.

If Chargebee and m3ter don’t fit, our Orb alternatives guide has a few more options to compare.

It’s worth noting that Orb is now an Adyen subsidiary as of July 2026, running under an incubator model. Pricing, plan names, and multi-PSP support are unchanged for now, but longer-term the roadmap is expected to converge with Adyen's payments layer.

Where Stigg fits alongside Orb

Orb is built around metering, rating, and billing usage. Stigg, on the other hand, sits earlier in the flow as the usage runtime for AI products, when your application needs an answer before the next model call, agent action, or workflow runs.

A request might need to check whether the customer still has credits, whether a model is included in their plan, or whether a usage limit has been reached. Stigg evaluates those rules synchronously in the request path, while your billing system keeps handling invoices and payments.

Its core infrastructure covers:

• Entitlements for feature, model, and plan access
• AI credits and usage limits across different workloads
• Ledger-backed credit state for grants, deductions, expirations, refunds, and adjustments
• Complex tenancy across accounts, teams, users, products, departments, and agents
• Stigg Sidecar runs as a Docker container alongside your application, caching entitlement data in Redis. On a cache hit, reads resolve instantly from local cache.

On a cache miss, the Sidecar fetches from Stigg's Edge API at around 100ms, with a configurable timeout to prevent upstream latency from cascading into your app.

• Billing integrations with Stripe, Zuora, Chargebee, and other providers
• Modular adoption of credits, entitlements, or metering without taking on the full runtime

You can start with one component or a single SDK integration, then add more as usage rules get more complex. Orb handles how usage is rated and billed. Stigg handles what the product is allowed to consume next.

If Orb handles the billing side and you’re figuring out how to enforce usage in the request path, the Stigg docs show what that architecture looks like.

FAQs

1. How much does Orb cost?

Orb doesn’t publish fixed prices for Core, Advanced, or Enterprise. Pricing is custom and depends mainly on your billings and event volume, while Advanced and Enterprise also add a platform fee.

That makes Orb harder to price-shop upfront, especially if you’re still estimating how much usage your product will generate.

2. How does Orb pricing work?

Orb prices around the amount you bill and the volume of usage events you send into the platform. Higher event volume means more metering work, while higher billings increase the financial value running through Orb. Your final quote also depends on the plan and features you need.

3. What counts as billings in Orb pricing?

Billings generally refers to the monetary value Orb processes through invoices, including usage charges, recurring fees, and other billed amounts. That means your Orb cost can grow with revenue even if the technical complexity of your billing setup stays relatively stable.

4. Does Orb charge for usage events?

Yes. Event volume is one of the inputs Orb uses to price the service. This matters for products that emit very granular usage data, because millions of low-value events can still create meaningful ingestion volume even when the resulting invoice amount is modest.

5. Can I estimate Orb pricing before contacting sales?

Only roughly. Orb explains what drives the quote but doesn’t publish a calculator, starting range, or per-event rate, which makes a precise estimate difficult without talking to sales.

I’d go into that conversation with your expected monthly billings, event volume, required integrations, and likely growth in both.