Pricing Plans
Grow faster with Stigg’s flexible pricing & packaging infrastructure.
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Frequently
asked
questions
Stigg calculates monthly paying customers by counting the number of unique paying subscriptions you activate over a 30-day period. We only count unique paid subscriptions, renewals and one-time purchases, so even if your app allows many unique end-users under a single paid subscription, we will only count that as 1 paying customer over the 30-day period. Stigg allows an unlimited number of anonymous users (i.e website visitors), users in trial periods or users under free plans.
Stigg’s north star is to help increase your free users into paying customers. Our ultimate commitment to you is that you see growth in paying customers when using Stigg. For that reason, your non-paying users (i.e free users, trial users and anonymous visitors) are unlimited - we don’t charge you for them. We believe that this formula creates an exciting growth alliance between us, and a huge incentive for our team to show real results.
You can calculate your existing paying customers and calculate how many you expect to see over the course of the next month/year. If you expect to see above 2k paying customers, it might be worthwhile to contact us for the scale plan.
Usage metrics are visible in the account settings section of Stigg. If your team exceeds one of the feature limits, there will be a notification in the application and an email notification sent to all the team members.
Scale plans will receive the same notifications and our customer success team will work with them to correctly size their new needs.
Months are calculated based on when you start your plan. If you start a plan on March 11th, you’ll be charged on the 11th of every month. If you start on the 31st , you’ll be charged on the last day of every month. If you upgrade your plan, you’ll be charged a prorated amount for the partial month, and your next month’s bill will include the upgrade as part of your monthly charge.
We accept all major credit cards and ACH transfers.
No. You can benefit from Stigg’s entitlement infrastructure, as well as its no-code embeddables and usage patterns analytics without ever connecting it to your billing provider. However, in-order to unlock the complete experience of pricing flexibility, we do recommend to integrate Stigg to a billing platform sooner rather than later.
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